Incidents

2 active incidents · MTTR 28m over the last 30 days.

INC-2048SEV-2Investigating

Payment API degradation

Impact
12.4% of payment requests
Detected
2 minutes ago
Duration
12m
Owner
Priya Raghavan

AI root cause probability 87% · payments-api

INC-2047SEV-3Monitoring

Elevated queue lag in worker-queue

Impact
Delayed webhooks up to 4m
Detected
1h ago
Duration
58m
Owner
Daniel Osei

AI root cause probability 64% · worker-queue

INC-2048 timeline

Payment API degradation · SEV-2

  1. 12:42Deployment started

    payments-api v2.8.1 · commit 8f3a91c

  2. 12:46Deployment completed

    8 of 8 replicas healthy

  3. 12:48Error rate increased

    5xx rate 0.4% → 12.4%

  4. 12:49Alert triggered

    payments-api error budget burn 14x

  5. 12:50AI correlation detected

    Database pool config change matched to error signature

  6. 12:51Incident assigned

    Priya Raghavan · payments on-call